Satisfaction Guaranteed or Your Money Back Via Prepaid CardVisit http://wwwswiffercom/our-commitment-to-clean/money-back-guaranteeDry cloths have 3X Cleaning Action on Dirt, Dust & HairTextured wet mopping cloths dissolve dirt and grime and lock it awayWhen you run out, save your Sweeper and buy more wet and dry cloth refillsStarter kit includes 1 Sweeper, 7 dry sweeping cloths, 3 wet mopping cloths